How SERVPRO's Claims Inventory System Helps Insurance Agents and Their Clients

5/23/2022 (Permalink)

Learn More about our Claims Inventory System. For more information, just contact us.

As an insurance agent in Clearfield, UT, you often deal with customers who are stressed. They may fear that some of their valuable documents have been destroyed by a flood or fire. They may also wonder if they will be able to re-open their businesses.

Filing an insurance claim can be a great hassle, as well. It is your job to alleviate this stress. You can do that by choosing a vendor such as SERVPRO that has a claims inventory system. This system allows you to easily track various claims.

Benefits of the SERVPRO Claims Inventory Service

1. Information Access

When processing a client’s claim, you will need quick access to relevant information, such as the costs of certain items. The claims inventory system allows you and your client to find important documents promptly. This will make it easier for you and your client to work together during the restoration.

2. Organization

Your client will have to provide a lot of paperwork when he files his claim. There will be numerous receipts and photographs that can easily get lost. The claims inventory service keeps all these documents in one place for better organization.

3. Expedited Process

The longer you take to process the insurance claim, the more frustrated your client will be. The property may also suffer additional damage during the delay, which will make the restoration last longer and the claim more expensive. However, if all the important information is accessible and organized, you will be able to finalize the claim more quickly. This should lead to more satisfied customers.

Other Benefits

It is not just the claims inventory system that sets this company apart from the rest. The company also has a separate National Accounts Division that manages relationships with insurance providers. This ensures that the cleanup experts and the insurers are all on the same page. There should be communication and transparency throughout the restoration process.

You and your clients can also trust that the remediation will be done promptly and according to Institute of Inspection Cleaning and Restoration Certification standards. This reduces each claim’s costs and makes your customers happier.

The company additionally uses internal audits to check for quality. It also hires workers who are trustworthy. Even temporary employees are subjected to background checks.

Employees are given the opportunity for continued training, as well. In fact, the business opened its own training facility in 1992. The company offers training for new franchisees and an employee certification program. The company is also an approved training school for the IICRC that provides classes on a variety of topics, including applied structural drying. There are even continuing education courses for real estate and insurance professionals. These classes cover emergency mitigation procedures.

When a client files an insurance claim, it should be easy for you to access the information about the property. Your client, meanwhile, will want the claim to be processed as quickly as possible. A claims inventory system can expedite the claim and keep all the required documents organized. When choosing an emergency restoration vendor, you should thus look for one that offers this service.